PACKAGING CASE STUDY
How an anonymous Canadian skincare brand replaced tear-prone shopping bags with a tested handle construction, coordinated ribbon color and premium printed finish.
Customer identity and identifying artwork are withheld to protect confidentiality.
Client Industry
Skincare, beauty and fragrance
Market
Canada
Packaging
Two custom shopping bag sizes
Project Period
February to July 2026
The Client’s Challenge
The customer had previously sourced paper shopping bags from China, but the ribbon handle attachment tore when products were placed inside. For the new order, durability was as important as appearance. The brand wanted a rich burgundy exterior, satin ribbon handles, a gold foil logo and decorative full-color printing inside the bag.
The project became more than a reproduction job. The customer asked Kexin to examine the failed construction, identify the likely weak point and develop a practical improvement before bulk production.
- Reduce tearing around the ribbon attachment points
- Maintain a premium appearance suitable for skincare and fragrance products
- Match the ribbon, exterior color and gold finish across the brand’s packaging range
- Complete sampling and production in time for an important customer event
Kexin’s Recommended Solution
Kexin compared the customer’s reference bag with a bag made using our own attachment method. Under an observed load of approximately 1.5 kg, the original bag showed tearing around the ribbon attachment area while the comparison construction did not show the same failure during the practical test.
The likely weak point was the handle attachment construction. Instead of relying only on heavier paper, the team adjusted the ribbon gluing position and used a stronger adhesive. A later repeated-lifting test on the project sample showed no tearing under the observed conditions. These were practical project tests, not a certified maximum load rating.
Structure
Flat-packed custom paper shopping bags with glued satin ribbon handles.
Materials and Finishes
210 gsm white card paper, Pantone burgundy exterior, matte lamination, gold foil logo, CMYK interior printing and matte varnish.
Practical lifting-test documentation was reviewed during development. The observed test was used to compare the attachment construction and was not presented as a certified load rating.
Sampling and Revision Process
- Reference analysis: Kexin received the previous bag and assessed the handle failure.
- Artwork review: The exterior Pantone color, gold foil, interior artwork and bag dimensions were checked. An unwanted country-of-origin marking from the old sample was identified and removed from the new design.
- Prototype development: A physical sample was completed after the revised handle construction was confirmed.
- Strength testing: The sample underwent repeated lifting under an observed load of approximately 1.5 kg.
- Ribbon correction: The customer found the first attached ribbon too red. Kexin sourced additional burgundy options closer to the intended shade.
- Physical approval: The customer received the samples in Calgary and approved the less-red ribbon option before bulk production.
The sample was completed on May 13, received on May 21 and approved on May 27. This documented process included one paper bag prototype round followed by an alternative ribbon selection.
Bulk Production and Quality Control
After sample approval, production proceeded for both bag sizes. The team monitored ribbon attachment, adhesive application, ribbon color consistency, gold foil placement, exterior and interior printing, folded edges and overall appearance. Production was completed on June 15, approximately 19 calendar days after approval.
The finished bags were flat-packed in export cartons and shipped by sea. Production and testing photographs were shared with the customer before dispatch.
The Result
The finished shopping bags preserved the intended burgundy, gold and floral design while addressing the customer’s main concern at the ribbon attachment points. The customer approved the revised ribbon color before production and later confirmed that the bags arrived in time for the planned event.
Post-delivery feedback described the bags as attractive and very strong, and reported that the customer team was pleased with the result. This feedback is paraphrased to protect private correspondence.
Improved Handle Construction
Revised gluing position and stronger adhesive addressed the observed weak point.
Approved Brand Presentation
Burgundy ribbon, gold foil and printed interior were coordinated across two sizes.
Event Deadline Met
The customer confirmed that the order arrived in time for the important event.
What Similar Buyers Can Learn
When a paper bag tears around the handles, increasing paper weight alone may not solve the problem. The attachment position, adhesive, ribbon width, reinforcement method and actual product load should be reviewed together. A physical sample and practical lifting test can reveal weaknesses before bulk production.
Are Your Shopping Bag Handles Tearing?
Share your existing sample, preferred size, artwork, estimated quantity and delivery country. Our packaging team can review the construction and recommend a practical custom solution before bulk production.