FAQ

General Question

Have a general inquiry about our services? We’re here to help!

1.How long has your company been in business?

2.Who are your primary markets and customer groups?

3.Do you have experience working with international clients?

We have a proven track record in delivering high-quality packaging solutions globally.

4.What packaging products do you offer?

Innovations In Packaging

We continuously innovate with advanced materials and custom designs to provide you with top-notch packaging that enhances your brand image.

Get a Packaging Solution Now！

Technical Question

Need more details about packaging craft and details? Let us know!

1. What kinds of packaging can you make?

2. What is the minimum order quantity (MOQ)?

3. How can I customize the packaging?

You can choose the size, material, color, and structure of your packaging. We also offer various finishes like UV coating, foil stamping, embossing, and more.

4. What materials do you use for packaging?

5. How do I know if my design will look good on the packaging?

Products and Production Capabilities

Want more details about our production? Contact us today!

1. How long does it take to produce and deliver packaging?

2. How do you make sure the packaging is good quality?

3. What if I don't know what size my packaging should be?

You can provide the dimensions of your product, and we’ll recommend the best size for your packaging. We can also create a dieline (template) based on your product

4. Can I get a sample before placing a large order?

5. How much does packaging cost?

Payment Question

Curious about payment methods or need assistance with billing? We’ve got you covered.

1. What is your payment process?

2.What are your accepted payment methods?

3.What are your trade terms and conditions?

FOB (Free on Board)
- We handle all costs up to the point where the goods are loaded onto the vessel at the port of origin (usually Shenzhen).
- The buyer is responsible for shipping, insurance, and any import-related costs once the goods are on board.
CIF (Cost, Insurance, and Freight)
- We cover the cost of goods, shipping, and insurance up to the destination port.
- The buyer is responsible for customs clearance and delivery from the destination port to the final location.
EXW (Ex Works)
- The buyer is responsible for all shipping and handling from our factory in Shenzhen, including transportation, export clearance, and insurance.
- This term gives the buyer full control of logistics from the point of origin.
DDP (Delivered Duty Paid) – Available on Request
- We handle all costs, including shipping, insurance, and import duties, up to the buyer’s specified delivery location.
- This is a door-to-door service, but it requires advance arrangement and is only available for certain regions.